Panchkula, May 16: In a move to strengthen the protection of couples facing familial or social threats, the district police have rolled out a set of fresh directives aimed at faster, more accountable intervention. Deputy Commissioner of Police (DCP) Himadree Kaushik announced the measures following a meeting with senior officers.
“We are committed to ensuring the safety of couples who come under threat. These cases will be handled with urgency and sensitivity,” said Kaushik.
Under the new protocol, each police station will now designate an assistant sub-inspector (ASI) as the first point of contact for vulnerable couples. These officers are required to complete a fair inquiry within three days of receiving a complaint. The aggrieved individuals must also be granted a personal hearing as part of the process.
To provide continuous support, the district has launched a 24×7 help desk located at the DCP’s security branch office.
The unit will keep detailed electronic records of all complaints, including the date of submission, the officer assigned, the status of hearings, and progress of investigations.
Another key provision includes the right to appeal: any complainant dissatisfied with an investigating officer’s decision may escalate their case to the DCP, who is expected to issue a resolution within three working days.
“These aren’t just guidelines on paper,” said Kaushik. “Any officer found shirking their responsibility in such cases will face strict departmental action.”
The move follows the formation of a dedicated special cell earlier in March, designed specifically to address threats against couples.
Assistant Commissioner of Police (ACP) Dinesh continues to serve as the nodal officer for the cell, reinforcing the district’s commitment to this cause.
