KOLKATA, June 29: An Air India flight from Tokyo to Delhi was diverted to Kolkata on Sunday after passengers and crew reported persistent warm temperature in the cabin during flight. The aircraft, however, landed safely without any incident, the airline confirmed.
Flight AI357, which had departed from Haneda Airport in Tokyo, was scheduled to arrive in Delhi on June 29. However, mid-route concerns about unusually warm cabin conditions prompted the crew to take precautionary action and divert the aircraft to Kolkata.
In an official statement, Air India said, “Flight AI357 operating from Haneda to Delhi on June 29 made a precautionary diversion to Kolkata due to persistent warm temperature experienced in the cabin. The aircraft landed safely.”
The airline added that the aircraft is currently undergoing technical checks, and alternative arrangements are being made to fly the stranded passengers to Delhi “at the earliest.”
Ground support teams in Kolkata have been mobilised to assist passengers, ensuring food, accommodation, and logistical support where needed. “Our teams are providing all necessary support to passengers to minimise the inconvenience caused by this unforeseen diversion,” the statement read.
While the airline has not provided a timeline for onward travel, sources within Air India said that either a replacement aircraft or the same jet, after clearance from engineers, would be deployed to complete the journey.
This incident comes amid heightened scrutiny of aircraft operational safety and passenger comfort, especially as summer temperatures continue to pose technical and health-related challenges during flights.
There have been no reports of medical emergencies or injuries among passengers due to the cabin conditions, and all flyers are currently safe, officials added.
An internal review into the temperature anomaly is expected to be initiated by the airline’s engineering division once the aircraft is fully inspected.